Office Policies

Payment Methods
Issuing and Renewing Prescriptions
Fee Policies, Cancellation and More




As of June 1, 2022, we will no longer accept Blue Cross/Blue Shield insurance. We do not accept any other insurance.  For patients who see us as an “out of network provider,” read below to learn more about your options.

Private Patient Services
Psychiatry Austin offers psychiatric services to private patients who are paying out-of-pocket. Please call for rates.

Services include psychotherapy, medication management, and consultation with your other healthcare providers. Dr. Weiss is always happy to help out and offer a second opinion on a case or help out working with another established provider.

These services are provided to patients in-person at Dr. Weiss’ office, and by telehealth (video or phone). Payment options are provided below.

Payment is due at the time of your appointment. 

New patients will receive our fee schedule prior to your first appointment. You may be asked for a credit card. Thank you.

Your Mental Health Is a Priority

Therapy for mental health

As of June 1, 2022, Psychiatry Austin PLLC will no longer accept insurance. Read about your options below.

Dr. Weiss soon will no longer be an in-network provider for any insurer, including BlueCross BlueShield PPO plans (BCBS).

This means you are responsible for payment in full for services at the time of your appointment.

What we can do to help

Out-of-Network. In some cases, your insurance may provide you with a partial reimbursement to you when you receive services from an out-of-network provider. Ask your insurer to learn more. 

If you have out-of-network provider reimbursement coverage. We will issue to you a statement that shows the prior month’s dates of service and information your insurer will need when you file a claim for personal reimbursement.

We cannot bill your insurer directly.

Insurance Update:

“Private Pay” Fee Structure

Insurance: Discontinued June 1, 2022

Do not accept insurance

FAQ: “Why won’t you be accepting  insurance after June 1st, 2022?”

There are several important reasons we have made this decision. 

1. Insurance companies require we release confidential information about your treatment. We believe privacy is important to the confidential nature of psychotherapy.  Releasing diagnoses and other information to an insurance company is not consistent with our commitment to our patients’ confidentiality.

2. Insurance companies also require complex claims and financial practices that we do not have the resources to support.

We know our insurance patients will face a challenging personal financial decision as we transition from accepting insurance.

We hope you will continue to allow Psychiatry Austin to serve your mental health needs and growth. That is our priority.

We take your safety seriously. That includes how we help you manage your prescriptions for psychiatric medication.

Before your first appointment

  • Obtain refills from your prior prescribing psychiatrist, or meet with Dr. Weiss well before medication runs out (no less than a month before.)

At your first appointment

  • Try to bring bottles for all medications you take, for any health condition.
  • Your first appointment with Dr. Weiss is the best time to discuss if psychiatric medications are working for you. You can also discuss if medication is the right treatment choice.

Some psychiatric conditions are treated with “controlled substances” and those carry risks he will want to discuss with you. 

If you are already on controlled substances and require that they be continued, Dr. Weiss will have you sign a release of information to obtain your old medical records and if necessary, allow him to speak with your previous prescription provider to maintain continuity of care.

Refill Safety and Your Health: Our Rx Policy

Refills are issued at appointments

After your first appointment: 

Refills, dose adjustments or changes in medications are approved when you meet with Dr. Weiss in-person or by teleconference.

Please attend an appointment before refills are due to run out.

Medication decisions are made together so your medication regimen has been thoroughly explained to you (also called “informed consent”) to optimize your care.

What you can do to ensure you don’t run out of your medication

Refills are issued at appointments

Schedule Ahead!

  • Give yourself plenty of time, with a buffer in case your appointment time has to be rescheduled. 
  • If you aren’t certain you have enough medication, check your Rx bottles.
  • You may want to count the pills remaining.

If you are not sure, please call the office as we do not want you to run out of medication, which could negatively impact your care.


48 hour Cancellation Policy

Notification of cancellation must be made at least 48 hours in advance of the appointment, or will be subject to the following cancellation fees:
$250 for a first appointment (new patient)
$125 for a follow-up patient

Cancellation and Other Fees

These fees are due prior to making another appointment.

Before your first appointment, we will send you our complete financial policy and fee schedule.



Credit Card or FSA Card

(FSA=Flexible Spending Account)

Google Pay

We accept Apple Pay

Apple Pay