Fees and Policies
Issuing and Renewing Prescriptions
Fee Policies, Cancellation and More
We do not accept insurance. For patients who see us as an “out of network provider,” read below to learn more about your options.
Private Patient Services
Psychiatry Austin offers psychiatric services to private patients who are paying out-of-pocket. Please call for rates.
Services include psychotherapy, medication management, and consultation with your other healthcare providers. Dr. Weiss is always happy to help out and offer a second opinion on a case or help out working with another established provider.
These services are provided to patients in-person at Dr. Weiss’ office, and by telehealth (video or phone). Payment options are provided below.
New patients will receive our fee schedule prior to your first appointment. You may be asked for a credit card. Payment is due at the time of your appointment.
Your Mental Health Is a Priority
Unfortunately, we do not accept insurance. Read below for options and support we can offer if that is the case.
We welcome new patients and will do everything we can to make billing smooth and payment easy.
We will send you our fee schedule before you make your first appointment.
Patients are responsible for payment in full for services at the time of your appointment.
FAQs for Those with Insurance.
My insurance company says you are on their panel and taking new patients.
Unfortunately, insurance companies are slow to update their provider info–especially on their website. If you find Dr. Weiss’ name on your insurance website, let them know it is not up to date. Other psychiatrists in Austin accept insurance. We encourage you to talk with your insurer about alternatives.
I get reimbursed from my insurer. How does that work?
PPOs and other plans may provide for reimbursement to you for payments to an out-of-network provider. Though we don’t accept insurance, if you have “out-of-network reimbursement” coverage, we will issue you a statement with information your insurer will need when you file a claim for personal reimbursement.
We cannot bill your insurer directly.
Ask your insurer to learn more.
“Private Pay” Fee Structure
“No Insurance” Notice
FAQ: “Why don’t you accept insurance?”
We no longer accept insurance. Information from your insurer may indicate otherwise. Unfortunately, that information is not updated. There are several important reasons we have made this decision.
1. Insurance companies require we release confidential information about your treatment. We believe privacy is important to the confidential nature of psychotherapy. Releasing diagnoses and other information to an insurance company is not consistent with our commitment to our patients’ confidentiality.
2. Insurance companies also require complex claims and financial practices that we do not have the resources to support.
We know our insurance patients will face a challenging personal financial decision as we transition from accepting insurance.
We hope you will continue to allow Psychiatry Austin to serve your mental health needs and growth. That is our priority.
We take your safety seriously. That includes how we help you manage your prescriptions for psychiatric medication.
Before your first appointment
- Obtain refills from your prior prescribing psychiatrist, or meet with Dr. Weiss well before medication runs out (no less than a month before.)
At your first appointment
- Try to bring bottles for all medications you take, for any health condition.
- Your first appointment with Dr. Weiss is the best time to discuss if psychiatric medications are working for you. You can also discuss if medication is the right treatment choice.
Some psychiatric conditions are treated with “controlled substances” and those carry risks he will want to discuss with you.
If you are already on controlled substances and require that they be continued, Dr. Weiss will have you sign a release of information to obtain your old medical records and if necessary, allow him to speak with your previous prescription provider to maintain continuity of care.
Refill Safety and Your Health: Our Rx Policy
After your first appointment:
Refills, dose adjustments or changes in medications are approved when you meet with Dr. Weiss in-person or by teleconference.
Please attend an appointment before refills are due to run out.
Medication decisions are made together so your medication regimen has been thoroughly explained to you (also called “informed consent”) to optimize your care.
What you can do to ensure you don’t run out of your medication
- Give yourself plenty of time, with a buffer in case your appointment time has to be rescheduled.
- If you aren’t certain you have enough medication, check your Rx bottles.
- You may want to count the pills remaining.
If you are not sure, please call the office as we do not want you to run out of medication, which could negatively impact your care.
IMPORTANT: CANCELLATION FEES
48 hour Cancellation Policy
Notification of cancellation must be made at least 48 hours in advance of the appointment, or will be subject to the following cancellation fees:
$250 for a first appointment (new patient)
$125 for a follow-up patient
Cancellation and Other Fees
These fees are due prior to making another appointment.
Before your first appointment, we will send you our complete financial policy and fee schedule.